Frequently Asked Questions
General Information ?
1. What does Metalok Industries specialize in?
Metalok Industries specializes in manufacturing and supplying high-quality industrial fasteners, precision components, and engineering solutions for various industries, including automotive, aerospace, construction, and oil & gas.
2. Where is Metalok Industries located?
Our headquarters and manufacturing facility are located in [City, Country]. We also have distribution centers in multiple regions to cater to global clients.
3. What types of fasteners do you manufacture?
We manufacture a wide range of fasteners, including bolts, nuts, washers, screws, rivets, and customized fasteners based on client requirements.
5. What industries do you serve?
We cater to industries such as automotive, aerospace, construction, oil & gas, heavy machinery, marine, and electronics.
6. What materials do you use for manufacturing?
We use a variety of high-quality materials, including stainless steel, carbon steel, alloy steel, brass, aluminum, and titanium, depending on the application and customer specifications.
7. Do you provide quality certifications for your products?
Yes, all our products undergo rigorous quality control, and we provide necessary certifications, including ISO, ASTM, and DIN standards, ensuring compliance with international quality regulations.
8. Can I request a sample before placing a bulk order?
Yes, we provide samples upon request. Please contact our sales team for more details.
9. What are your lead times for orders?
Lead times depend on the order size and product specifications. Standard orders typically take [X] weeks, while custom orders may require additional time.
10.What steps does Metalok Industries take to prevent recurring issues?
We conduct root cause analysis for every reported issue and implement corrective and preventive actions in our manufacturing and QC processes to ensure it doesn’t happen again. Continuous improvement is a key part of our quality policy.
Products Information ?
1. What types of products does Metalok Industries offer?
We are specializes in high-quality industrial components such as compression tube fittings, twin ferrule fittings, valves, instrumentation accessories, and customized flow control solutions.
2. Which Metalok products are in the highest demand?
Our twin ferrule tube fittings, ball valves, and needle valves are among the most popular due to their superior performance, corrosion resistance, and wide industry applications.
3. Are Metalok products suitable for high-pressure or corrosive environments?
Yes, our products are engineered for high-performance in demanding conditions—especially in industries like oil & gas, petrochemicals, and marine—ensuring safety, durability, and reliability.
4. Do you offer customization for fittings and valves?
Absolutely. We provide customized solutions based on client specifications including material grade, size, threading, and special coatings.
5. Which industries commonly use Metalok products?
Our products are trusted across industries including Oil & Gas, Power Generation, Marine & Shipbuilding, Railways, Fertilizers, Natural Gas (CNG/PNG), and Mining & Metallurgy.
What are facilities Provide ?
1. What manufacturing facilities does Metalok Industries operate?
Metalok Industries operates state-of-the-art manufacturing units equipped with CNC machines, precision tools, and advanced testing equipment to ensure high-quality production.
2. Do you have in-house quality control and testing facilities?
Yes, we have a dedicated quality control department with in-house testing capabilities including pressure testing, hardness checks, surface finish inspection, and dimensional accuracy verification.
3. What kind of packaging facilities do you offer?
Our packaging facility is designed to meet international standards. We use rust-preventive materials, foam inserts, and custom labeling to ensure safe transit and storage of our products.
4. Are your facilities compliant with environmental and safety regulations?
Absolutely. Our facilities follow strict safety, environmental, and occupational health standards to ensure a safe working environment and sustainable practices.
5. Do you offer product customization at your facility?
Yes, we provide custom manufacturing services tailored to specific industry needs—including special materials, sizes, and configurations—all handled in-house for quality control and timely delivery.
Problem Solving & Customer Support ?
1. What is Metalok Industries known for?
Metalok Industries is a trusted manufacturer of premium-quality tube fittings, valves, and industrial components designed for demanding applications across multiple sectors.
2. Where is Metalok Industries located?
We are headquartered in India and serve clients globally with a strong supply and logistics network that ensures timely delivery anywhere in the world.
3. How can I place an order with Metalok Industries?
You can place an order by contacting our sales team via email, phone, or through the inquiry form on our official website. We offer personalized support for each requirement.
4. Does Metalok Industries export internationally?
Yes, we export our products globally and comply with all international quality and packaging standards for seamless cross-border shipping.
5. What certifications does Metalok Industries hold?
We follow stringent quality assurance processes and comply with international standards like ISO and other relevant industry-specific certifications, ensuring top-tier quality and safety.