FAQ
1. What does Metalok Industries specialize in?
Metalok Industries specializes in manufacturing and supplying high-quality industrial fasteners, precision components, and engineering solutions for various industries, including automotive, aerospace, construction, and oil & gas.
2. Where is Metalok Industries located?
Our headquarters and manufacturing facility are located in [City, Country]. We also have distribution centers in multiple regions to cater to global clients.
3. What types of fasteners do you manufacture?
We manufacture a wide range of fasteners, including bolts, nuts, washers, screws, rivets, and customized fasteners based on client requirements.
4. Do you provide custom manufacturing services?
Yes, we offer custom manufacturing services to meet specific client needs. Our engineering team works closely with customers to design and develop precision components tailored to their requirements.
5. What industries do you serve?
We cater to industries such as automotive, aerospace, construction, oil & gas, heavy machinery, marine, and electronics.
6. What materials do you use for manufacturing?
We use a variety of high-quality materials, including stainless steel, carbon steel, alloy steel, brass, aluminum, and titanium, depending on the application and customer specifications.
7. Do you provide quality certifications for your products?
Yes, all our products undergo rigorous quality control, and we provide necessary certifications, including ISO, ASTM, and DIN standards, ensuring compliance with international quality regulations.
8. Can I request a sample before placing a bulk order?
Yes, we provide samples upon request. Please contact our sales team for more details.
9. What are your lead times for orders?
Lead times depend on the order size and product specifications. Standard orders typically take [X] weeks, while custom orders may require additional time.
10. Do you offer international shipping?
Yes, we ship our products worldwide. We partner with reliable logistics providers to ensure safe and timely delivery.
11. How can I get a quote for my requirements?
You can request a quote by visiting our website, emailing our sales team at sales@metalokindustries, or calling our customer support at +91 7718823323.
12. What payment methods do you accept?
We accept various payment methods, including bank transfers, credit cards, and online payment gateways. For large orders, we offer flexible payment terms upon agreement.
13. Do you offer bulk order discounts?
Yes, we offer competitive pricing and discounts for bulk orders. Please get in touch with our sales team for more information.
14. How do I contact customer support?
You can contact our customer support team via email at sales@metalokindustries.com or call us at [support phone number]. Our team is available [working hours] to assist you.
15. Do you have a return or exchange policy?
Yes, we have a return and exchange policy for defective or incorrect products. Please review our return policy on our website or contact our support team for assistance.